New Support Ticket
New Support Ticket
Enter your search term here...
Explore How-To's and learn best practices from our knowledge base.
Startup Weekend and the Support Portal
The Support Portal
Why do we need a Support Portal?
How to use the Support Portal
Thank you for filling out the form
.co codes for Startup Weekends on April 21st
About Startup Weekend
What is Startup Weekend?
What happens Friday, Saturday, and Sunday?
When is the next Startup Weekend?
Organize a Startup Weekend
I want to organize a Startup Weekend, how do I apply?
Startup Weekend Organizer's Guide
Can I use Startup Weekend to satisfy Volunteer or Work hours?
I have not heard back since I applied, what should I do?
Can I get a @startupweekend domain email?
Attendee FAQ Kit
How do teams address the issue of IP/Ownership?
Can I pitch more than one idea?
How do I protect my idea/pitch?
What happens if my idea isn't selected?
Can I pitch my existing business idea?
See all 14 articles
Formulate a Marketing Strategy
Branding Requirements for Startup Weekend
What are the Community Sites?
Recruiting Attendees, who should I reach out to?
How do I pitch Startup Weekend to attendees?
See all 9 articles
Marketing Templates & Resources
Free Custom Designed Banner
Startup Weekend Logos
Community Outreach Template
Promotional Outreach Template
Using Google Analytics tracking ID
See all 13 articles
Can I change my Event URL?
Why Does My Event Banner Not Upload Correctly?
Why won't my Event show up on Google Search?
How can I change my Facebook image link?
Why Can't I Change My Community Site Color?
Project Management Kit
First Meeting Agenda
Picking a Date
Picking a Venue
Final Meeting Agenda
When to order Food
What type of food should I order for each day?
Snacks and Beverages
Role of the Facilitator
The Plan for the Weekend
Managing your event schedule
Operational Resources & Templates
Venue Sponsor Outreach E-mail Template
Techstars Event Insurance
Global Facilitator Deck
Friday Morning Communication Template
Judging Criteria Blog Post
See all 11 articles
Where can I find my .CO code?
My .CO code is not working!
How do I redeem my Google Cloud Offer?
Where can I find my Appear.in code?
Canceling your Event
How to cancel your event
Rescheduling Event Template
Logging into SWOOP and Community Sites
Getting Access to SWOOP
How do I manage the community leaders on my site?
Adding Team Members and Volunteers into SWOOP
How do I change the main page of the community site?
See all 15 articles
Set up your Ticketing Page
How do I set up my Eventbrite page?
I can't access Eventbrite
How to email your attendees through Eventbrite
I can't check in attendees through Eventbrite!
I am having trouble with F6S
Five steps for recruiting Sponsors
How to get sponsorship for your event without a non-profit status
Send a Wrap Up Email
Sponsorship Templates & Resources
Sponsorship Outreach Email Template
W-9 for Startup Weekend
How will I know when a Sponsor has paid?
How do I reorder the Sponsors on my Community Site?
Are there any transaction fees for Sponsor payments?
How do Sponsors submit funds to our event?
Crafting your Finances
How to Budget my Event
What is Community Chest?
How do I use my Community Chest?
Apply for Pre-Events funds
See all 7 articles
I Need a Refund
Can I refund an attendee within 7 days of my event?
SWOOP won't let me Submit my Invoice
How do I get reimbursed?
How will I get reimbursed or have my funds transferred to my account?
Frequently Asked Questions
How much funding do Techstars companies receive?
What kind of companies do you fund?
Do you fund companies that are competitive with each other?
Why does Techstars want stock in my new company?
Who are the most notable Techstars companies?
See all 36 articles